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Childbirth & Parent Education Classes
Class Materials, Transfer & Refund Policy

 

Class Materials for Live Remote Classes  

  • If your class includes a workbook or Infant CPR kit, we will send it via US mail ten days before the class start date. We will use the address on your class registration form.
  • If you request class materials be sent to a different address after they have been mailed to the address on your registration form, we will re-send them for an additional fee (CPR kit - $50, class booklet - $15). 

Class Transfers

  • You may apply your registration fee to another class date without penalty if the transfer occurs at least ten days prior to the class start date.
  • Within ten days of your scheduled class, fee transfer is not permitted except due to a medical condition certified by your provider.

Refunds for In-person or Live Remote Classes 

  • You are eligible to receive a refund if the class is cancelled ten or more days in advance of the class start date.
  • Refunds will be granted back to the original form of payment only. If you cannot accept the refund to the original form of payment, you will receive a credit to be used toward registration for a different childbirth or parent education class. 
  • If you must cancel a class due to a medical condition certified by your provider, a refund will be granted if requested any time prior to the class start (except Infant CPR & Safety Virtual Class. Please see below.)
  • Classes cancelled after the class start are non-refundable.
  • If you are denied entrance to a class because you were unable to present your COVID card or because you arrived late, no refund will be granted.

Refunds for Infant CPR & Safety Virtual Class

  • We will mail your Infant CPR kit ten days before the class start date. If you cancel your class due to a medical condition certified by your provider after your CPR kit has been mailed, we will deduct the cost of the kit from your refund and provide a refund of $25. 

 Refunds for Coaching Sessions

  • Refunds will be granted back to the original form of payment only. If you cannot accept the refund to the original form of payment, you will receive a credit to be used toward registration for a childbirth or parent education class. 
  • Refunds will be granted for coaching appointments cancelled at least 24 hours in advance.
  • If you must cancel a coaching appointment due to a medical condition certified by your provider, a refund will be granted if the session is cancelled any time prior to its scheduled start time.
  • If you miss a coaching appointment without notifying us, the session is non-refundable.

Online self-guided classes and booklets are non-refundable (Newborn Care, Breastfeeding, Understanding Birth).

Refunds are not automatically processed.  Please call 832-825-3276 (option 3) if you are due a refund.