LEAD: Tackling Difficult Conversations - Live Webinar

Tuesday, October 26, 2021
1:00 PM - 3:00 PM

The registration period has closed for this event.





An extremely important skill for supervisors to learn is how to confront difficult situations. Difficult conversations, in this context, are topics that you may find challenging to discuss, such as addressing performance or behavior issues of an employee or discussing delicate work-related issues with your manager. People are often reluctant to open a difficult conversation out of fear of potential consequences.


This course addresses the underlying issues that make these conversations especially uncomfortable and demanding, how to prepare yourself to have them, and how to confront the other person effectively. Face your fears of conflict and reduce your anxiety about the tough discussions you know you need to have with others. Based upon the best-selling book Fierce Conversations by Susan Scott.


Who Should Participate?

Prerequisite Required. This course is required for University supervisors of staff, per HR Policy 1.51. Non-Supervisors will automatically be removed from the course.


Nathan Strong is the Director of Organizational and Professional Development, Division of Human Resources, University of South Carolina

Registration Instructions

There is no charge to participate in this course. Employees should cancel their registration if they are unable to participate. Participants leaving early will not receive credit for participating. If there is an emergency, please notify the instructors.



Effective August 1, 2021: Participants in online classes for the OPD certificate programs (LEAD, Managing High Performing Teams, and Effective Communication) MUST have a working microphone on their computers or use the dial-in feature and be able to verbally participate in the sessions. OPD will require a sound check during introductions at the beginning of the session to verify your ability to participate.



We have provided the following links to test your browser and troubleshoot any Blackboard (Bb) questions you may have prior to registering for these online courses.

Check your browser: Opening this page checks whether your browser supports the most recent release of Blackboard Learn to participate in OPD online training courses.

UofSC DoIT Blackboard Info Page | UofSC Access Bb: blackboard.sc.edu |

General Bb Help: Logging into Blackboard Learn | Blackboard Collaborate Help

If you have any questions, please e-mail: hrtrain@mailbox.sc.edu.



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UofSC Training and Professional Development

Every fulfilling career should involve both personal and professional growth and satisfaction. At the University of South Carolina, we have training and professional development resources to help us engage, learn and grow.

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