Washington State Emergency Management Division


G0288 Local Volunteer and Donations Management

Wednesday, September 7, 2022 to Thursday, September 8, 2022

Course Dates & Times
Wednesday, September 7th: 8:00am to 4:00pm
Thursday, September 8th: 8:00am to 12:30pm

Course Description

Primary Core Capability: Logistics and Supply Chain Management

The in-person course is designed to strengthen the abilities of local jurisdictions to successfully prepare for and handle volunteer and donations management issues that may arise. The course content and activities may also serve as a template, thereby enhancing uniformity in addressing areas of donated unsolicited goods, unaffiliated volunteers, and undesignated cash. This training also provides information regarding the state's volunteer and donations management responsibilities, which are designed to help build relationships between government and non-governmental organizations.

For additional course information, including contact hours, please see the National Preparedness Catalog.

Course Objectives
  • Develop an effective public education and information structure to support the successful management of unaffiliated volunteers, unsolicited goods, and undesignated cash donations in disasters.
  • Identify how to effectively manage the surge of unsolicited goods.
  • Gather information from organizations, agencies, volunteers, media, and others for donations intelligence purposes.
  • Facilitate the matching of unaffiliated volunteers with appropriate organizations or agencies during program implementation.
  • List the planning considerations for cash donations.
  • Incorporate technology needed to successfully manage information on unaffiliated volunteers and unsolicited goods.
  • Relate volunteer and donations management program responsibilities to the planning components of the annex.
  • Identify key organizations and individuals who have a role in managing unaffiliated volunteers, unsolicited goods, and undesignated cash donations in disasters.
  • Identify specific agencies and organizations and how they collaborate to form a Volunteer and Donations Coordination Team (VDCT).


Recommended: IS0100.b; IS0288.a; IS0700.a


Visit FEMA's Emergency Management Institute to complete these Independent Study courses.

Target Audience

Local emergency managers and representatives of voluntary organizations.


Yakima Valley OEM

2403 S. 18th Street, Suite 200
Union Gap, WA 98903

Click here for directions

Course Manager

Sponsoring Agency: Yakima Valley Emergency Management

Course Managers:

Tony Miller

Yakima Valley Emergency Management, Director


Damaris Deschner

EMD, State Training Coordinator

C: 253-208-7306


Reasonable accommodations will be provided to attendees who have effective communication access needs, including limited English proficiency. We invite any person with a disability or other access or functional need and those who need to obtain course materials in an alternative format to please indicate your need in the registration/RSVP process.

Accommodations may include:

Sign Language Interpreter - Specify type of sign language (i.e., tactile, Signed English, ASL)

CART– Real-time captioning


Other Language needs - please indicate


If you have any further concerns or questions, please contact the course manager listed on this page or reach out to our State Training Staff at We will be happy to assist you.


Registration preference is given to Washington State and Tribal residents.