Washington State Emergency Management Division


MGT-403: Underserved Populations Preparedness Planning for Rural Responders and Volunteers

Tuesday, March 28, 2023 to Wednesday, March 29, 2023

8:30 AM - 12:30 PM

The registration period has closed for this event.

Course Description

Primary Core Capability: Planning

This course functions as an instructor-led course. It is made up of a course Overview and Introduction along with five modules that describe the key activities necessary to support underserved populations during the preparedness and planning phases of emergency management.

For additional course information, including contact hours, please see the National Preparedness Catalog.




  • IS-0100.C: Introduction to Incident Command System
  • IS-0700.B: An Introduction to the National Incident Management System
  • IS-0368: Including People with Disabilities and Others with Access and Functional


Needs in Disaster Operations:


  • IS-0200.C: Basic Incident Command System for Initial Response
  • IS-0242.B: Effective Communication


For additional course information regarding Course Prerequisites, please visit the National Preparedness Course Catalog.

Course Objectives
  • Participants will be able to identify the concepts of NIMS, the Emergency Management Cycle and Community Lifelines, and recognize the applicability of this module to the functions of their organization.
  • Participants will be able to examine response barriers and examine outreach tactics and strategies as they relate to a community and its underserved populations.
  • Participants will be able to develop community-level strategies designed to integrate underserved populations into existing programs, and examine additional matters (medical, safety, security, financial, service animals, and pet care) as they relate to planning with underserved populations in rural communities.
  • Participants will be able to develop planning and response strategies tailored to the needs of care providers.
  • Participants will be able to develop tasks and projects to mitigate the effects of a simulated emergency on a local underserved population, including providing support to and coordinating with local underserved individuals during a crisis event.

Target Audience
  • Emergency Management
  • All First Responders
  • Governmental Administrative
  • Health Care Professionals
  • Public Health Officials
  • Community Emergency Management Personnel
  • Community Stakeholders
  • Public Works
  • Citizen/Community Volunteer
  • Transportation
  • Education

Continuing Education
Contact: Hours - 8.5


Virtual Delivery - Snohomish County

Course Manager

Sponsoring Agency: Snohomish County Dept. of Emergency Management

Course Manager:


Krystal Craig

Emergency Management Coordinator


Please let us know if reasonable accommodation is required for this course. We invite any person with a disability, access or functional need, as well as those who need to obtain course materials in an alternative format, to please indicate your need in the registration/RSVP process.
If you have any further concerns or questions, please contact the course manager listed on this page or reach out to our State Training Staff at and we will be happy to assist you.


To apply, please click here.


Please note this MGT 403 Course is ONLY for Rural Participants.