Washington State Emergency Management Division


MGT-487 Mass Care: Shelter and Relocation Coordination

Tuesday, January 9, 2024 (Hybrid)

8:00 AM - 5:00 PM


Primary Core Capability: Mass Care Services

This management level, instructor led training will provide participants with an overview of the sheltering, evacuation, and relocation processes. The course will look at the roles and responsibilities of preparedness and response partners in carrying out sheltering, evacuation, and relocation operations. A discussion on support services that will be needed will also occur. Finally, the course will review the process of creating and implementing memorandum of understandings (MOU) for sheltering, evacuation, and relocation.

For additional course information, including contact hours, please see the National Preparedness Catalog.

Course Objectives


  • Describe the roles and responsibilities of government in relation to evacuation, sheltering, and
  • Analyze the ways in which MOUs are established and administered at shelters and for mass care activities with partners.
  • Appraise how shelter support services, such as social case workers and human services, can help disaster survivors to relocate to an interim housing solution.



Target Audience
  • Emergency Management
  • Emergency Medical Services
  • Health Care
  • Public Health


Hybrid class- Virtual/in-person


Snohomish County DEM

720 80th St. Sw. Bldg. A
Everett, WA 98203

View directions

Course Manager

Sponsoring Agency: Snohomish County Department of Emergency Management

Course Manager:


Krystal Craig

(425) 299-4595


Please let us know if reasonable accommodation is required for this course. We invite any person with a disability, access or functional need, as well as those who need to obtain course materials in an alternative format, to please indicate your need in the registration/RSVP process.

If you have any further concerns or questions, please contact the course manager listed on this page or reach out to our State Training Staff at and we will be happy to assist you.


Please register for this MGT-487 course HERE.