Washington State Emergency Management Division


AWR-329 Leveraging Tools for Coordinated Community Disasters Communications

Friday, April 5, 2024 to Friday, April 5, 2024 (Virtual)

1:00 PM - 5:00 PM

Course Description

Primary Core Capability: Operational Communications


This four-hour awareness-level training course will provide community and volunteer groups, state and local government agencies, and other stakeholder groups, as well as concerned citizens, with relevant information and practical exercises that will improve their knowledge and skills to better serve the communication needs of their communities. The course is designed to help participants to better understand the importance of communicating with different groups at different times, and to evaluate the various tools available to affect communications.

Course Objectives

At the end of this course, participants will be able to:


• Understand, articulate and respond to the communication needs of various community entities

• Identify and understand the benefits and limitations of various communication tools


As this course is introductory in nature, no prerequisites are identified. However, it is recommended that participants consider the following courses:


ICS 100 Introduction to the Incident Command System

ICS-200 ICS for Single Resources and Initial Action Incident

ICS-700 National Incident Management System.


Target Audience

• Emergency Management

• Citizen/Community Volunteer

Continuing Education
IACET: Units - 0.3


Virtual Delivery - Snohomish County

Course Manager

Sponsoring Agency: Snohomish County Dept. of Emergency Management

Course Manager:


Krystal Craig

Emergency Management Coordinator


Please let us know if reasonable accommodation is required for this course. We invite any person with a disability, access or functional need, as well as those who need to obtain course materials in an alternative format, to please indicate your need in the registration/RSVP process.
If you have any further concerns or questions, please contact the course manager listed on this page or reach out to our State Training Staff at and we will be happy to assist you.


Please apply for this AWR-329 course HERE