Washington State Emergency Management Division


L0952: NIMS ICS All-Hazards Public Information Officer Course (In-Person)

Monday, October 30, 2023 to Friday, November 3, 2023 (In-Person)

8:00 AM - 5:00 PM (Daily)
The registration period has closed for this event.

Course Description

Primary Core Capability: Operational Coordination

The goal of this professional development course is to provide federal, state, tribal, and local-level emergency responders with an overview of key duties and responsibilities of a Public Information Officer in a Type III All-Hazards Incident Management Team (AHIMT).

The learner must achieve a minimum passing score of 75% on final knowledge assessments or demonstrate mastery on performance assessments or research assignments to earn the IACET CEU.

For additional course information, including contact hours, please see the National Preparedness Catalog.

Course Objectives
  • Describe the role and importance of the Public Information Officer position in incident operations, especially as it pertains to initial incident operations.
  • Describe the fundamentals of information operations during incident management.
  • Develop a communications strategy for disseminating incident information.
  • Explain the importance of effective media relations, including social media, and the role of the Public Information Officer in developing and maintaining such relationships.
  • Describe the roles and responsibilities of Assistant Public Information Officers.
  • Describe how the Public Information Officer may establish and leverage effective community relations.
  • Describe the role of the Public Information Officer as it pertains to handling special situations within incidents.
  • Describe how Public Information Officers can keep themselves, and those they escort and work with, safe in the incident environment.
  • Define the Public Information Officer's roles and responsibilities during incident transition and demobilization.



  • IS-0100 An Introduction to the Incident Command System, ICS 100
  • IS-0200 Basic Incident Command System for Initial Response, ICS 200
  • E/L/G 0300 Intermediate Incident Command System for Expanding Incidents, ICS 300
  • E/L/G 0400 Advanced Incident Command System for Complex Incidents, ICS 400
  • IS-0700 An Introduction to the National Incident Management System
  • IS-0800 National Response Framework (NRF)



Visit FEMA's Emergency Management Institute site to complete these Independent Study courses.


Target Audience

Selection Criteria:

NIMS ICS Position Specific training should be completed by personnel who will be required to gain a certificate of training and the credentials to function in an ICS Organization, such as an IMT, as a member of the Command, General Staff or as a Unit Leader. These criteria will be verified on the student enrollment request by endorsement of the Authority Having Jurisdiction (AHJ) such as the State/Tribal Training Officer or the course manager.



  • Emergency Management

Continuing Education

CEU: Hours - 3.1
ACE Credit: Lower Division/Associate: Hours - 2


Blake Office Park West (First Floor)

4450 10th AVE SE
Lacey, WA 98503

View directions

Course Manager

Sponsoring Agency: Washington State Department of Social and Health Services (DSHS)

Course Manager:

Logan MacGregor

Strategic Initiatives Development Manager

State Emergency Repatriation Coordinator

Washington State of DSHS

Phone: 425-393-3195

Please let us know if reasonable accommodation is required for this course. We invite any person with a disability, access or functional need, as well as those who need to obtain course materials in an alternative format, to please indicate your need in the registration/RSVP process.
If you have any further concerns or questions, please contact the course manager listed on this page or reach out to our State Training Staff at and we will be happy to assist you.


To Apply, please click the registration below:


All required prerequisites must be completed before the first day of class.