Tuesday, August 16, 2022 - Tuesday, August 16, 2022
The 4-hour training will consist of a live virtual workshop using Microsoft Outlook Teams to teach crisis de-escalation and effective intervention skills, and call management strategies. Participants will identify safety concerns for individuals experiencing crisis and for responders, and will discuss local service and resource linkages such as mental health and crisis lines.
Registration must include a valid email address to receive the Teams invitation to participate in the course.
The CIT for 911-1 on-demand training must be completed through https://EMD911.nuvolaacademy.com prior to taking this course. Participants must complete the live virtual workshop. They will then return to the on-demand training to complete a knowledge assessment (80%) to receive their certificate of completion to meet the 8 hour mandate.
Participants must be currently employed at a 911 center or PSAP