Corporate citizenship professionals are on the front lines of company interactions with a wide array of stakeholders—community leaders, nonprofit partners, employees, the media, and more. Stakeholders often have differing or even conflicting points of view. This course will provide tools to use in prioritizing stakeholder relationships, identifying material issues, and engaging stakeholders to collect valuable feedback that can help you to maximize business and social value. Prioritizing stakeholder relationships helps identify what issues are: A) most important, and B)—which your company is best positioned to address with its unique resources. This multi-phase process—known as a materiality assessment—helps you to focus on the areas of greatest significance to your company and society whether you are identifying the boundaries of your environmental, social, and governance (ESG) report, creating a corporate citizenship strategy, or evaluating a current program. A materiality matrix, the result of this process, provides a succinct and informative picture of how your company prioritizes ESG issues.