Conflict Competence for Leaders - online, self-paced/on-demand (.2 CEU/2 hours)

 

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Conflict Competence for Leaders

 

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Course is available 24 hours a day, 7 days a week.

Work at your own pace, on your own time.

 

 


Details

Conflict is inevitable and how people react in those situations can impact relationships and affect desired outcomes with family, friends, peers and staff. Conflict management styles vary based on individuals. Do you know what your primary conflict management style is? What are the characteristics of your 'go-to' approach? Is your style conducive to being a great leader? What additional factors influence the way you and others react to conflict? Could learning to use other styles serve you well? This course explores these questions and more. At the conclusion of this course, participants will be able to list the 5 different conflict management styles, identify the characteristics of their primary conflict management style, and use this information to improve their conflict competence.

 


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Cost
Registration is $15.00

Instructor


Karen Darby is the Director of Learning and Development at Southwestern Child Development Commission, Inc.  Creating and delivering continuing education learning events are a part of her duties.  Karen maintains assists participants with registration, assists instructors with course creations and reviews courses for accuracy and alignment policy.  Karen is an elected member of the North Carolina Center for Afterschool Programs Board of Advisors and Karen also currently serves on the Bylaws Polcies and Procedures Commitee for IACET (the International Association for Continuing Education and Training) and PBS Teachers Advisory Group, and CLASS Advisory Panel..  She is a past member of  the Distance Education Taskforce  and  Badging Committe for IACET, to help create a distance learning resource guide to help clarify each of the IACET standards as well determine how each Continuing Education/Training standard applies in the world of distance learning.  Karen has also also served on the Program Committee of EdMedia 2017 - World Conference on Educational Media & Technology for AACE (Association for the Advancement of Computing in Education) as a reviewer of conference papers. 

Karen holds a Bachelors in Elementary Education from West Virginia University,  a Masters Degree in Liberal Arts from the University of North Carolina at Greensboro, and a MicroMasters degree in Instructional Design and Technology from the University of Maryland. 

She holds a Level 12 Early Educator Certificate in both the Early Care and School Age Fields  with endorsements in Professional Development, Technical Assistance, and Administration.

Before becoming the Early Learning MultiMedia Manager at SWCDC, Karen was the School Age Education Specialist. Karen has also served as the Board President for the North Carolina Afterschool Coalition and worked as the Regional School Age Specialist for Region 7 providing technical assistance and training to afterschool professionals.

Karen has been employed with Southwestern Child Development Commission, Inc. since August of 2011. Karen’s work experience also includes More at Four Teacher with Gaston County Schools, Technical Assistant with the Partnership for Children of Lincoln/Gaston Counties, Adjunct Instructor at Gaston College in Gaston County, Director at Caldwell Memorial Presbyterian Church Child Care Center, and lead teacher at Ashford Academy.

Contact Karen at darby.karen@swcdcinc.org



About Us


Southwestern Child Development Commission

www.swcdcinc.org

Operating since 1972, Southwestern Child Development Commission supports early childhood education through multiple systems including operating as a direct early education provider, regional and state level Child Care Resource & Referral services, child care subsidy eligibility services for low income families in 11 NC counties, family support services and activities, and involvement/engagement in statewide and national early childhood committees and initiatives.

 

Instructors have no proprietary interest in the development or marketing of learning events.


Continuing Education-Credit Issued

IACET CEU: Credits - 0.2

In order to earn the certificate, participants are required read course handouts, watch video clips, answer online interactive questions, and score a 90% or higher on a post knowledge assessment. Certificates are immediately available for downloading, printing, and saving directly from the course software in PDF format.


Location
Online-Self Paced






Closed Captioning

 

Closed captioning in English and Spanish made possible by grant funding from the Pisgah Health Foundation.


Technology Requirements

 

This course is accessible from any electronic device that is connected to the internet, such as a smart phone, tablet, laptop, or desktop computer.

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.

Access to email is needed.

Software requirements: Audio, flash player, PDF reader, access to email

Course handouts and certificates are available in PDF format, so please use PDF software to open document in the course and download certificates. A PDF reader is a free download at numerous different sites.

You will receive an email confirmation with a link assigned specifically to you/your email address after payment is confirmed.

Click the link in the email and the course will begin. No special software is required.

Please retain that that email/link to return to the course. You may return to the course as many times as you like by closing your browser.

If you happen to lose the email, please contact darby.karen@swcdcinc.org for a duplicate email to be sent to you. Please provide your name, the course name and the month that you registered for the course.

Thanks,

Karen