Division of Continuing and Extended Education
Cleveland State University

Public Management Academy #12

The Levin College of Public Affairs and Education

Course Information

CEUs: 123


Course start date: Thursday, October 5, 2023 to Friday, September 20, 2024


Course time: 8:30 AM to 12:30 PM


Last day to register: 10/3/2023 11:59 PM


Registration cost: $2,750.00

Course Description


Public Management Academy is a one-year, comprehensive program allowing managers to sharpen their supervisory and management skills. Participants will engage in 24 customized workshops and a capstone project.


Public Management Academy is a required component of the The Ohio Certified Public Manager® (OCPM) Program, a comprehensive and nationally certified development program for state and local government leaders. Cleveland State University's Center for Public & Nonprofit Management delivers the official CPM certification program for the state of Ohio.





Jennifer Madden, Ph.D.


Jennifer R. Madden, Ph.D. is president of Leverage Point Development. Dr. Madden is a strategist, researcher, teacher, facilitator, and design thinker providing strategic planning, resource development, technical assistance, and capacity building. Dr. Madden holds a Ph.D. from the Weatherhead School of Management, a Master's Degree in Nonprofit Management, and undergraduate degrees in Economics and American Studies, all from Case Western Reserve University. Dr. Madden is a Nonprofit Management Research Fellow, a Fowler Sustainability Fellow and a Management Design Fellow. Her research is on designing effective cross-sector partnerships then leveraging those collaborations to build capacity for effective performance and social innovation. She is passionate about urban economic development, solution finding, bringing ideas to fruition and training the next generation of innovative design thinkers (and change agents) for system-level change and positive deviance.

Dr. Madden holds a faculty appointment as the inaugural Dean of the School of Business at Linfield University. Dr. Madden previously served as Department Chair, Associate Professor of Management & Marketing and the founding Director of the Master of Business Design & Innovation program she developed and launched at Carthage College. The graduate program teaches students to lead and manage high performing cross-functional teams, design innovative solutions and develop effective strategies/programs across sectors.

Her book, Inter-Organizational Collaboration by Design in the Routledge Critical Studies in Public Management Series examines how collaborations can overcome barriers to innovate and rejuvenate communities outlining the factors and antecedents that influence successful collaboration. The book proposes a theoretical perspective for collaborators to adopt the language of designers, evidence-based tools and strategies to enable success. The book outlines her journey from research to action resulting in a “Collaboration Blueprint” that assisted community-based nonprofit organizations to secure over $13.5M in grant funding (with nearly $9M raised in a single year).


Registration & Payment

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Cost: $2,750.00





CSU Alumni

Contact your College or School for information regarding available Alumni discount programs. Contact Us

Disability Services

Cleveland State University serves hundreds of students with a variety of disabilities, including learning disabilities, chronic health issues, attention deficit disorders, psychological conditions, visual impairments, mobility impairments, and hearing impairments. Anyone requesting accommodations due to a disability should make her or his request through the Office of Disability Services. Cleveland State University is an equal opportunity educator and employer.

Refund Policy

Cleveland State University Division of Continuing and Extended Education Cancellation Refund Policy.

Contact Us

Questions regarding the course email r.ziol@csuohio.edu or call 216-687-3509.





Virtual Online Classroom


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