Description:

Relational leadership, narrative leadership, and emotional intelligence are evident in highly effective, smoothly running, and cohesive teams. Learn how to put these elements to work in your unit and beyond. Learn about communication and empathy. Have more fun and prevent burnout. Deal with difficult situations better. Your words, thoughts, and actions affect you, your patients, and people around you.

Objectives:

At the conclusion of this course, participants should be able to:

1. Understand listening as a skill and be able to demonstrate it.
2. Understand communication as a skill and be able to demonstrate it.
3. Understand and be able to demonstrate how to work with conflict.
4. Be able to explain how 'bad' behavior can be understood.
5. Be able to explain power and leadership.
6. Be able to describe how roles, urgency, team, and task determine leadership.

Audience: All dental professionals

 Dave Carsten, DDS, MAGD is a dentist anesthesiologist and assistant professor of General Practice Residency at Oregon Health Sciences University (OHSU). A native of the Pacific northwest, Dr. Carsten graduated from Washington State University with a BS in Biochemistry and a DDS from the University of Washington School of Dentistry. He started practicing in 1984 and was on faculty for 13 years at OHSU teaching predoctoral students and 5 years at the University of Southern California. Dr. Carsten is a master in the Academy of General Dentistry, a member of the Pacific Coast Society of Prosthodontics, and a fellow in the American College of Dentists, Academy of Dentistry International, and Pierre Fauchard Society. He is a lecturer and published author on diverse topics. He is the recipient of the Award of Distinction in continuing education from the Academy of Dentistry International. He has held various leadership positions in local and state dental associations, amongst them president of the Clark County Dental Society twice, and a member of the Pacific Northwest Dental Conference Leadership Committee. Dr. Carsten has also been a national delegate for the Academy of General Dentistry and a state delegate for the Washington State Dental Association. He currently is a member of the ADA steering committee for the DLOSCE. Dr. Carsten is the primary lecturer for the COORS study club for health care professionals.

Conflict of Interest: In accordance with ADA CERP Standard V, everyone involved in planning or presenting this educational activity will be required to disclose any relevant financial relationships with commercial interests. This information will be made available to participants at the start of the course.

Association for Continuing Dental Education (ACDE)

The ACDE, of which the University of Louisville School of Dentistry's Office of Continuing Education (ULSD CE) is a member, brings together individuals who represent university-based continuing dental education programs associated with accredited dental schools in Canada and the United States.

The ACDE and 35 of its member schools are jointly providing this series of live webinars featuring university-based key opinion leaders.

Each lecture will be presented by a different member school's faculty member. By registering through this page, ULSD CE will provide your verification of attendance document. Similar to our other CE offerings, we will maintain a record of your attendance in our database, which you may always access through your personal ULSD CE account.

CE staff of participating schools declare that neither they nor any member of their family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program, nor do they have a financial interest in any commercial product(s) or service(s) the speaker will discuss in the presentation, within the last 12 months that are relevant to this educational activity.