University of Pittsburgh School of Dental Medicine

Turning Patient Questions into Opportunities: Effective, Evidence-Based Communication for a Covid World

Wednesday, May 25, 2022

8:00 PM-10:00 PM Eastern

 

Live Webinar Online


Register

Registration open through 5/24/2022 11:59 PM

 
 



 

 

PLEASE NOTE:

Following Registration and Payment:

 

Please Read the instructions in your Confirmation email.

 

It will include a link to a brief Zoom webinar registration form that must be completed PRIOR to the course.

Please click on that link and complete the form at your earliest convenience.

 

After completion, you will receive an email from PittDentalCE that includes a link to join the course on the scheduled date/time.

 

For more information on how to participate in our Zoom webinars: Zoom Participation Guide.

Policies and General Information


Course Description

Course Description:

Communication is the art and science of making yourself heard. Patients have always had questions, but the Covid era has heightened their search for information. It is vital that the dentist and their team be able to provide not only accurate, evidence-based information but the proper perspective to digest the facts and choose a course of action. A conversation with a patient is not an intellectual exercise. It is an opportunity to deliver specific messages to an interested audience. This course will examine the science of communication and the art of understanding.

Learning Objectives:

At the conclusion of this course, participants will be able to:

  1. Better communicate through understanding of the technical components and the emotional components of the delivery of information.
  2. Learn to think from the patient's perspective and gain greater control of the conversation to achieve strategic objectives.
  3. Better respond to patient questions by learning the techniques to bridge from challenging questions to effective messages that assist the patient in achieving oral health.

 

This course is part of the ACDE Webinar Series. (see right)

 

This course is hosted by: Ohio State University College of Dentistry


Presenter(s)

Matthew Messina, DDS

 


Matthew Messina, DDS, graduated first in his class from The Ohio State University College of Dentistry in 1987.  After graduation, he completed a general practice residency at the Miami Valley Hospital in Dayton, Ohio. A practicing general dentist for 30 years, he has also served as a visiting faculty member at the Pankey Institute for advanced dental education in Key Biscayne, Florida. Dr. Messina is the Clinic Director of Ohio State Upper Arlington Dentistry and is an Assistant Professor in the Division of Restorative and Prosthetic Dentistry.  He had served as the Interim Director of the Dental Oncology Clinic of the James Cancer Center at OSU since 2018.

Dr. Messina is recognized nationally for his presentations on communications, as well as his lectures on leadership skills that allow dentists to provide optimal care for their patients. He is currently a consumer advisor for the American Dental Association, serving as a national spokesperson since 1995. Throughout his career, he has appeared on ABC’s Good Morning America program and NBC’s Today Show.  He has been interviewed on CNN and National Public Radio. He has also provided comments on dental health and related subjects for USA TODAY, the New York Times, the Washington Post, Cosmopolitan, Men’s Health, Web MD, and Prevention Magazine, to name just a few.

 


 


Details
Date: Wednesday, May 25, 2022
Time: 8:00 PM - 10:00 PM
Location:

 

Live Webinar Online

 

Tuition:

All Registrants - $69

There are No Discounts for ACDE Series Courses.

Credit: Live Webinar Lecture: Credit Hours - 2
Course #: 69222W
AGD Code: 130

 

 

Javascript Must Be Enabled In Your Browser To Register


ACDE Webinar Series

 

 

  • The University of Pittsburgh School of Dental Medicine is a member of The Association of Continuing Dental Education (ACDE)
  • ACDE brings together individuals who represent college- and university-based continuing dental education programs associated with accredited dental schools in Canada and the United States.
  • We are here to serve you, the dental professional, in delivering high quality, evidence-based continuing dental education programs to meet your educational needs.

 

The ACDE Webinar Series:

  • ACDE and 31 of its member schools are jointly providing a series of live webinars featuring university-based key opinion leaders.
  • Each lecture is hosted by a different school, but CE Verifications of Participation will be provided by the school with which you registered.


Continuing Education

 

Live Webinar Online

 

 

Live Webinar Lecture: Credit Hours - 2

Licensure Boards typically treat live webinars the same as a live course.

 

Following registration, an email will be sent, detailing instructions for logging in from home.


About Us


University of Pittsburgh School of Dental Medicine

 

The University of Pittsburgh is an ADA CERP Recognized Provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry.

The University of Pittsburgh designates this activity for the number of continuing education credits listed with each course summary.