Troubleshooting Process Operations

Event Start Date: Tuesday, April 4, 2023

Event End Date: Thursday, April 6, 2023

Event Start Time: 8:00 AM

Event End Time: 5:10 PM

PDHs: 24

CEUs: 2.4

Event Cost: $2,750 in person; $2,450.00 via Zoom


  • Pay online with Visa, MasterCard, or Discover by clicking the Register Now button
  • To register and pay any other way (Purchase Order, AMEX, etc.), please contact Amanda Hext, 337.562.4592,
  • Registration Deadline: 3/24/2023 11:59 PM
  • Billing and receiving address:

McNeese State University

Institute for Industry-Education Collaboration

Box 91834

Lake Charles, LA 70609


About the Course

Norman and Elizabeth Lieberman's Troubleshooting Process Operations seminar has been presented to over 21,000 attendees since 1983. The material presented focuses on the Liebermans' book, A Working Guide to Process Equipment (McGraw-Hill), and Norm's book, Troubleshooting Process Operations (PennWell), and is based on their ongoing personal troubleshooting experiences in refineries and petrochemical plants. This interactive seminar is intended for experienced plant operators and process engineers. Plan to answer and ask questions. Individual process problems can be discussed after class each day.


Download a printable brochure.

Who Should Attend

Experienced plant operators and process engineers.

Course Modality

Troubleshooting Process Operations is a 3-day seminar with the option to attend via Zoom. Select your option at registration.

About the Instructors

Norm Lieberman is a chemical engineer with over 57 years of experience in process design and plant supervision. He troubleshoots oil refinery and chemical plant process problems and prepares revamp designs. In 2018, Norm was Hydrocarbon Processing Lifetime Achievement Award recipient, and in 2023 he received an award by the American Institute of Chemical Engineers for distillation technology.


Norman has taught more than 1020 technical seminars on process equipment and has authored eleven books, which include: Troubleshooting Process OperationsTroubleshooting Natural Gas ProcessingProcess Design for Reliable Operations, and Process Equipment Malfunctions. To learn more about his books, visit website

Elizabeth T. Lieberman is a chemical engineer with more than two decades of experience in the process industries. Currently working as a consultant troubleshooting oil refinery and chemical plant process problems, she also has experience in ceramic clay processing, refractories processing, and the conveying of non Newtonian fluids (slurry flow).


She holds a Chemical Engineering BSc from the University of Wales (Swansea College), and LRIC in Chemistry and is the co-author of the book A Working Guide to Process Equipment (McGraw-Hill).

Contact Us
For more information, contact:
Amanda Hext
(337) 562-4592


For more information about course content and related materials, contact:

Group Discount Available

Sign up 4 people and get the 5th registration free! Contact Amanda Hext, 337-562-4592,, for more information.

LAI/MEP Subsidy Eligible

LAI/MEP companies (see list below) can get a discount on this course. Find out how.


Contact Amanda Hext, (337) 562-4592,




Willis Noland Room
4310 Ryan Street
Lake Charles, LA 70605
View directions

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Refund Policy

Refunds will not be issued for this course after the registration deadline. In the event that you cannot attend, you are welcome to send another person as a replacement at no charge. In addition, you may transfer your registration payment to a future course at no cost as long as you use it within the next 12-month period. For example, if you pay for a course in July that you do not attend, you have until July 31st of the following year to transfer the payment. Furthermore, if the cost of the future course increases, you will be required to pay the difference.


The McNeese State University will always make the best effort to avoid cancelling a course. This course, like any other, can be cancelled for a variety of reasons. Please be aware of this possibility when making travel and hotel arrangements.