University of North Carolina Adams School of Dentistry

Frequently Asked Questions (FAQ's)


Q: What payment methods are you currently accepting? 

We are currently taking payments via debit card or credit card. We accept Visa, Mastercard and Discover.


Q: If I am not able to attend a webinar on the day it’s scheduled can I access the course at a later time?

Currently we are only able to offer live webinars for CE credit, this means the course will not be available outside of the scheduled time frame.


Q: If I am not able to attend an entire webinar will the course be recorded for later access?

Currently we are only able to offer live webinars for CE credit, this means the course will not be available outside of the scheduled time frame.

 Q: If I can’t attend the entire course will I still receive full credit since I paid the full fee?

You will receive credit only for actual time in class, whether the event is a live webinar or a face to face traditional event. Regulatory bodies prevent us from granting credit that is not earned. If you pay for a course and attend the entire course, you will be awarded full credit. If you pay for a course and can only attend a portion of the course, you will be awarded credit based on time that you actually attended the course, with no refunds or financial adjustments.

Q: Do you offer any electronically mediated or recorded on demand CE activities?

We currently offer an electronically mediated SPICE course. Recorded on demand CE activities coming soon.


Q: Can I register multiple people?

Yes you can! Please click here for instructions on how to do this.


Q: How do I add others existing accounts to my CDE account?

There currently isn’t a way for you to attach existing accounts to your account, if you are the person who will be registering everyone in your office please contact us at 919-537-3400 so we can help you link existing accounts to your account.


Q: Where can I find updates on CE?

Click on the menu tab "Important Updates", or just click here.


Q: What's the difference between OSHA and SPICE

 Image result for osha logo

The Occupational Safety and Health Administration is an agency of the United States Department of Labor. Congress established the agency under the Occupational Safety and Health Act, which President Richard M. Nixon signed into law on December 29, 1970. OSHA's mission is to "assure safe and healthy working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance". The agency is also charged with enforcing a variety of whistleblower statutes and regulations. OSHA's workplace safety inspections have been shown to reduce injury rates and injury costs without adverse effects to employment, sales, credit ratings, or firm survival. This is an annual requirement for each staff member.


NC SPICE (Statewide Program for Infection Control and Epidemiology) falls under the NC Department of Health. Your annual OSHA-training does not meet the state requirement for SPICE infection control training.
In North Carolina, every healthcare organization that performs invasive procedures (including injections) is required to designate a credentialed staff person to receive infection control training and implement an infection control program. A staff member that has been designated as the person who will oversee the infection control activities in their office must attend SPICE at least one time (not required annually). Any time the person placed in charge of Infection Control for their office changes, the new person should attend the NC required infection control course for dental care offices training program. If a dentist office has multiple practices there must be a designated SPICE person in each.


Q: What's the difference between a DAI and a DAII?

In North Carolina, there are two classifications for Dental Assistants (DAI and DAII). North Carolina does NOT certify assistants. Classification is based on experience and/or training as listed below. It is up to the employer to verify an assistant's qualifications and determine if he/she is a DAI or DAII.

To be classified as a Dental Assistant II, an assistant must meet one (1) of the following criteria:

  1. Successful completion of:
    a. an ADA-accredited dental assisting program and current certification in CPR, or
    b. one academic year or longer in an ADA-accredited dental hygiene program, and current certification in CPR
  2. Successful completion of:
    a. full-time employment and experience as a chairside assistant for two years (3,000 hours) of the preceding five, during which period the assistant may be trained in any dental delivery setting and allowed to perform the functions of a Dental Assistant II under the direct control and supervision of a licensed dentist;
    b. a 3-hour course in sterilization and infection control;
    c. a 3-hour course in dental office emergencies;
    d. radiology training consistent with G.S. 90-29(s)(12);and
    e. current certification in CPR; or
  3. Successful completion of the certification examination administered by the Dental Assisting National Board, and current certification in CPR.


Q: How do I meet the radiography requirement to become a DAII?

A certified dental assistant [(one who successfully completes the DANB exam (see (3) in answer above)] or an assistant who completes an ADA-accredited dental assisting or dental hygiene program may take radiographs without further examination. All others, including those who move to North Carolina from out-of-state, must successfully pass an equivalency exam. This exam may be challenged after completing "seven hours of instruction in the production and use of dental x-rays and an education program of not less than seven hours in clinical dental radiology." You must be able to prove that you have the minimal amount of training to be eligible to take the radiology equivalency exam, or you may take a course prior to taking the exam. Any Board approved radiography course is acceptable and any approved course’s final examination is recognized as the equivalency exam.


Q: How do I access my CE Credit History?

Please click here for instructions on how to access your CE Credit History.